Empathic Walkthrough: Idea Generation Through Empathy

Difficulty Level:

Method Overview

Empathic Walkthrough is a design method that empowers designers to connect more with the sociocultural context of the user, as a means of stimulating empathy for the user and to adequately foreground the problems they might be facing.

Framework of ethics used:

Method Intentions:

Getting Started

You will need:

Materials: Previously defined concepts or problem spaces, post-it notes, pens, 

Participants: 5 participants and above

Steps (Gray, et. al, 2015)

  1. Identification of users through previously provided personas, developed personas, or other secondary user research
  2. Problem definition developed by the instructor, often included in the design brief
  3. Concept sketch, including brief description of functionality, if available

Further Reading

Idea Generation Through Empathy: Reimagining the ‘Cognitive Walkthrough’


Gray, C. M., McKIlligan, S., Daly, S. R., Seifert, C. M., & Gonzalez, R. (2015, June). Idea generation through empathy: Reimagining the ‘cognitive walkthrough’. In 2015 ASEE Annual Conference & Exposition (pp. 26-871).

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