Stakeholder Analysis
Method Overview
Use a stakeholder analysis to map direct and indirect stakeholders, organizations, institutions, groups, and societies affected by technology. Based on this mapping, list potential harms, benefits, or tensions relating to different stakeholder relationships.
Getting Started
Materials: A Technology/Product/Design/Problem Context
Participants: Individual/Team
Steps: (from the book by Friedman and Hendry):
- Consider a technology, product or problem context your or your team is working with.
- Identify individuals, groups, organizations, institutions, and societies that might reasonably be affected by the technology.
- Employ two categories for your analysis (1) those who interact directly with the technology (direct stakeholders); and (2) those indirectly affected by the technology (indirect stakeholders).
- Document in ways which the stakeholders are affected, such as “potential benefits, harms and tensions”