Stakeholder Tokens is a playful and versatile toolkit for identifying stakeholders and their interactions. Stakeholder Tokens facilitate identifying stakeholders, distinguishing core from peripheral stakeholders, surfacing excluded stakeholders, and articulating relationships among stakeholders.
Materials: Tokens, Paper, Labels,
Steps (from a paper describing the method):
- Select Token Materials: A token is a tangible, visual marker that represents stakeholders in this design activity.
- Create a List and Labels: Prompt the participant to think about those who are more central to the issue at stake as well as those who are left out of mainstream: Who are the important people, groups, or communities involved? Who else do you think would care about this issue and why? Is there anyone who is left out?
- Attach Labels To Tokens: Depending on context, facilitators can prompt participants to either prioritize their tokens (e.g., bigger tokens mean more important stakeholders) or randomly assign labels.
- Sketch a Stakeholder Map: Ask participants to place the tokens on a large sheet of paper and to use pens to map out the relationships among those stakeholders
- Illustrate Interactions Among Stakeholders: As appropriate, prompt participants to enact a short scenario to illustrate the interaction among stakeholders: What are the relationships among these stakeholders? Please make a drawing to show their relationships. Please act out a short scenario using your tokens to illustrate some of these relationships.