Tap into stakeholders’ understandings, views and values about a technology using semi-structured interview questions.
Materials: Interview Protocol
Example Practices (from the book by Friedman and Hendry):
The value-oriented semi-structured interview questions focus on the “evaluative judgments about a technology” and the rationales behind it. Some example questions are:
- “Is it all right or not all right that technology X has feature Y or behavior Z? Why or why not?”
- “Some people like X about the system for Y reason. Other people like A about the system for B reason. Are your views more similar to one person or the other? Why?”
Learn more about the method through the following further readings and citations.